Privacy Policy

Walters Group Operations Ltd

Last Updated: June 2026

Walters Group Operations Ltd is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect any personal information you provide when using our website.

Who We Are

Walters Group Operations Ltd

Email: james@waltersgroupltd.co.uk

Website: www.waltersgroupltd.co.uk

Information We Collect

When you complete our contact form, we may collect:

  • Your name

  • Your email address

  • Any information you choose to provide within your message

We do not collect any special category personal data through our website.

How We Use Your Information

We use the information you provide to:

  • Respond to enquiries

  • Communicate with you regarding our services

  • Provide information you have requested

  • Maintain records of enquiries received

We will only use your information for the purposes for which it was provided.

Lawful Basis for Processing

We process your personal data under the lawful basis of:

Legitimate Interests – to respond to enquiries and communicate regarding our services.

Where required, we may also rely on your consent.

Data Storage and Security

We take reasonable measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

Information submitted through our website is stored securely and access is limited to authorised personnel only.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information with trusted service providers where necessary to operate our business or website, provided they comply with applicable data protection laws.

We may also disclose information where required by law.

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

Your Rights

Under UK data protection legislation, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Object to processing in certain circumstances

  • Request restriction of processing

  • Request data portability where applicable

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies to improve functionality and user experience.

You can control or disable cookies through your browser settings.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Email: james@waltersgroupltd.co.uk

Walters Group Operations Ltd

Complaints

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

www.ico.org.uk

Telephone: 0303 123 1113